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| Performance Quality Management |
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Today’s ultra-competitive business environment is driving our customers to achieve lean logistics and reduce inventory levels in their total supply chain. But it is only possible to realize such lean / just-in-time logistics if operational quality is cutting-edge and highly dependable. After all, dramatically reducing inventory without accurate and reliable operations only invites sudden problems.
NYK Logistics’ mission is to provide the highest
operational quality in the industry. Our operational
excellence provides the foundation for the integrated
logistics solutions we offer our customers. Furthermore,
our skilled professionals constantly monitor operational
performance by using our extensive KPI’s and maintaining
a PDCA (Plan / Do / Check / Action) cycle for continuous
improvements (KAIZEN).
NYK Line has more than a century's worth of excellent
quality and safety history in managing and operating
ocean vessels. NYK Logistics inherited that tradition
in ocean transportation and has expanded it into total
supply chains. Our strong competitiveness relies on
our proven track record of high quality operations,
a tradition maintained throughout our growing global
network.
Located in the Tokyo head office, the Logistics Technology
Center (LTC) sets standards to ensure high quality global
operations. Its experienced professionals provide management
and support for the sure and successful implementation
of creative new projects.
In addition, NYK has a unique R&D institute – Monohakobi
Technology Institute (MTI) – a company founded
in April 2004. MTI focuses on the development of highly
advanced logistics technology and the global training
of personnel. By providing in-depth scientific analyses
of the transportation environment and of various other
technical services, the institute adds critical value
to our logistics solutions (see the MTI Web page). |
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