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A global medical and pharmaceutical
products manufacturer sought a 3PL who could store and
deliver mission-critical "clean" product directly to
hospital theatres throughout Australia.
Storage requirements for their product range demanded
adherence to a number of rigorous standards. In addition,
staff training would be required for all aspects of
handling and dispatch.
Their customer base called for service levels of the
very highest quality and consistency, that is, "on time
every time" delivery of the right product in the essential
"clean" condition. |
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- Dust free storage environments
- Financially viable storage and distribution solutions
for both parties
- Full training of warehouse and transport employees
in all aspects of the product handling and distribution
to ensure product integrity throughout the Australian
supply chain
- National express delivery to include the most remote
regions of the rural Australian continent
- Establishing and fostering trusted working relationships
throughout Terumo’s Australian customer
base |
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On behalf of this valued client, NYK Logistics
developed close working relationships and understandings
with their client base, thereby promoting their products
and contributing to sales volumes that increased significantly
over the last two years. |
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- On-time shipment
- Correct product delivered
- Damaged product
- Inventory accuracy
- Product quality |
99.5%
99.9%
<0.1%
99.7%
100% |
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